Cancellation and Refunds
We respect that our customers may change their mind and want to cancel an order. We will be happy to cancel the order and initiate a refund for the order if we receive a cancellation notice from the customer within 24 hrs of placing the order and the order has not been processed by us. However, we will not be able to cancel an order that has already been processed and shipped by us.
To cancel an order, please write an email to [email protected] from the email id which was used to place the order. Or else, you can contact us by going to the CONTACT US page of our website. Do not forget to mention the Name of the Recipient, Order Number, Order Date and Order Amount. We will be happy to oblige.
Customers who cancel their orders will get a refund amount equal to total order value (including shipping costs) MINUS payment gateway charges (3.5-4% depending on payment mode). The mode of payment will be the same that was originally used to make the transaction.